Getting started

Take the
first step
toward recovery

Getting started with Bicycle Health takes just a few minutes. Answer a few questions so we can understand what you need and help you take the next step toward care.

Private and confidential.
No judgment. Just a first step.

Young woman with tattoos on her arms smiling while holding a plank yoga pose on a mat in a bright studio with others in the background.

Here’s what happens next

Step 01

Tell us a little about yourself

Answer a few questions about what you’re looking for and your health history.

Step 02

We’ll check your coverage

We’ll help you understand your insurance coverage and expected costs.

Step 03

Schedule your first visit

If Bicycle Health is right for you, we’ll help you schedule a virtual visit with a licensed provider. Most patients can meet with a provider within 24 hours.

Step 04

Prepare for your appointment

Download the Bicycle Health app before your first visit. You’ll find your upcoming appointment there, can explore our recovery groups, and when it’s time for your visit, connect with your provider by video directly through the app.

Your first visit is about you

Your first appointment with a Bicycle Health provider is scheduled for 60 minutes because we believe good care starts with taking the time to listen.

Your provider will get to know you, review your health and substance use history, discuss your goals and concerns, and create an individualized treatment plan, including medications for opioid use disorder (MOUD) when clinically appropriate.

You’re not a number on a schedule. You’re our patient. And we want you to feel like one.

Care designed around your recovery

Your treatment plan is built around you and can include:

Medication-assisted treatment (MAT) prescribed by licensed providers when clinically appropriate

Regular virtual provider visits

Therapy and recovery groups

Recovery coaching and peer support

Help finding a nearby pharmacy

Ongoing support as your needs change

Questions you may have

If medication-assisted treatment (MAT) is appropriate for you, your provider can discuss medication options, including buprenorphine, during your first visit. Any prescription is based on your individual needs and your provider’s clinical assessment.

Your cost depends on your insurance coverage and individual plan. Before you begin care, we’ll help you understand your coverage and what you can expect to pay, so there are no surprises.

Bicycle Health works with many insurance plans. As part of getting started, we’ll check your coverage and help you understand your benefits and any expected out-of-pocket costs.

Most patients can meet with a Bicycle Health provider within 24 hours, with initial appointments available within 72 hours. We’ll help you find the earliest available appointment that works for you.

Yes. Bicycle Health is designed to provide opioid recovery care virtually, so you can meet with your provider and access ongoing support without regularly traveling to a clinic. When something needs to happen locally, such as filling a prescription or completing a required lab, we’ll help you understand what to do.

Yes. Your privacy matters to us. Bicycle Health uses secure systems and follows applicable healthcare privacy requirements to protect your personal and health information. We only use and share your information as permitted by law and as needed to provide your care.

That’s okay. If you’re already taking buprenorphine, your Bicycle Health provider will review your current treatment, medication, and health history with you. Together, you’ll discuss the best plan for continuing your care and whether any changes are appropriate.
Smiling person wearing a yellow and green jacket holding a metal cup, sitting outdoors near a blue tent during sunset.

Ready? Let’s begin.

You don’t need to have everything figured out before you start. We’ll help you understand your options and what comes next.

It only takes a few minutes to get started.